Secure, compliant, Swiss-hosted
Roles and permissions per team, a log of every action, and hosting in our own datacenters in Zurich.
Roles and permissions
A configurable permission matrix per role. Define L1 support, L2 support, assurance or any role you need, and let your own admins manage them.
- L1 Support
- L2 Support
- Assurance
- Custom roles
Logging and audit trail
Every employee and customer action is logged. Stream the logs in real time to your own endpoint through Logstash or Grafana, and see who changed what, and when.
- Logstash
- Grafana
- REST API
Changes go through orders
Employees cannot change customer entitlements (speed, mobile plan, etc.) directly. Every change must go through an order that validates against product catalog constraints: min/max rules, promotions, prices, contract duration, and prolongation rules.
- Min/Max rules
- Promotion validation
- Price constraints
- Contract duration
- Prolongation rules
- Catalog compliance
Swiss infrastructure
Hosted in our own datacenters in Zurich, Switzerland. Customer data is separated via dedicated database schemas and encrypted at rest. We push weekly updates on the shared infrastructure, no maintenance windows, no action required from your team.
- Zurich datacenter
- Owned & operated infrastructure
- Weekly updates
- Zero-downtime deployments
- Encrypted at rest
- AES-256 data encryption
Single sign-on
Your identity provider
Connect your existing IdP (Okta, Azure AD, ADFS, or any SAML/OIDC provider) for single sign-on across the agent portal, self-care and hosted checkout.
Bundled Auth0 tenant
Every METAVSHN deployment includes a managed Auth0 tenant at no extra cost, set up for agent login, customer self-care and hosted checkout.
What a security review will ask for
The controls telecom operators, ISPs and MVNOs usually check before signing.
- Swiss-hosted infrastructure
- DB schema isolation per tenant
- Encryption at rest
- Configurable RBAC matrix
- Full employee action audit trail
- Log streaming (Logstash / Grafana)
- Order-guarded entitlement changes
- Enterprise IdP or bundled Auth0
Get answers for your security review
In a security briefing we go through hosting, data separation, roles and logging with your IT team.