SID Data Model
Product catalog built on TM Forum's SID (Shared Information/Data) model, ensuring interoperability and compliance with telecom industry standards.
A fully-fledged product catalog built on the TM Forum SID data model — the industry standard for telecom product management.
TM Forum Compliant Product Catalog
- Tax Mapping per Price Type
- Map specific tax rates to each price type in your catalog — recurring charges, one-time fees, and usage-based prices each with their own tax treatment.
- Booking Accounts for Accounting
- Assign booking accounts (Erlöskonten) to each price type so revenue lands in the right account in your accounting system.
- Advanced Booking Rules
- Customize booking accounts with rule-based logic: route revenues based on service properties, customer ZIP code, customer type (individual vs. company), and more.
Vertically Integrated Catalog
From the offer your customer sees down to network provisioning — one chain.
Customer-Facing Offers
Products and bundles as your customers see them in the shop and portal.
Hardware per Technology
Supported devices (routers, ONTs, SIM cards) mapped to each access technology.
Service Bundling
Compose complex bundles combining internet, voice, TV, and value-added services.
Service Connectors
Provision and activate services on the network via typed service connectors.
Party Roles — Flexible Customer Relationships
In TM Forum terminology, a "Party" represents any individual or organization. METAVSHN implements an N:N role model that maps real-world relationships.
Each person in the system can hold multiple roles of different types, connected to different accounts. This enables complex scenarios like families or companies where billing, management, and service consumption are handled by different people.
Customer Role
Pays invoices, manages subscriptions, has full account access and signing authority.
User Role
Consumes services, sees only their own usage data and mobile plan in the customer portal.
Family Scenario
A typical family setup where one person manages and pays for all subscriptions while each family member accesses only their own services.
Father — Customer Role
Sees all invoices, manages all family subscriptions, receives one consolidated bill.
Family Members — User Role
Each member logs into the portal and sees only their own mobile plan usage and consumption data.
Company Scenario
A company owner with signing authority holds the Customer role, while employees are assigned User roles for their individual lines — each with portal access scoped to their own services.
Flexible Billing Cycles & Dunning
Define billing cycles and dunning rules tailored to your telecom operation.
- Monthly
- Standard monthly billing run on a fixed date.
- Quarterly
- Aggregate charges over three months for larger accounts.
- Free-form
- Each customer has their own billing run on their individual anniversary date.
Automated Dunning & Lifecycle
Fully customizable rules for payment reminders, suspension, and reactivation — with alerts via multiple channels.
- Email reminders
- SMS notifications
- Paper letters
- Automatic suspension after configurable grace periods
- Automatic reactivation upon payment receipt
Multiple Billing Accounts per Customer
Separate billing concerns with independent accounts.
Each customer can have multiple billing accounts, each with its own billing cycle, payment method, and invoice stream. Perfect for companies with departmental billing or customers with mixed personal and business services.
Accounting with Bexio
METAVSHN pre-integrates with Bexio, the leading Swiss cloud ERP, to handle invoice generation, payment tracking, and financial reporting. We delegate accounting complexity to purpose-built systems so you don't have to reinvent the wheel.
Automatic invoice sync to Bexio
Payment matching and reconciliation
Financial reporting and tax exports
Need a different ERP? We can implement connectors for other accounting systems too.