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Sell, provision and bill from one customer record

Fibre ISPs, utilities and MVNOs use METAVSHN to sell a product online, provision it and invoice it without copying data between tools.

METAVSHN is a Swiss-hosted telecom BSS and operations platform for ISPs, MVNOs, and telecom resellers, covering billing, customer management, product catalogues, provisioning, customer self-care, hosted checkout, and third-party integrations.

METAVSHN CRM & Operations Platform

The copy-paste cost

The hours your team spends retyping orders, invoices and plan changes between tools. It usually shows up in three places.

Too much manual work to run
Billing, reminders, provisioning and customer self-care work from one customer record, so nobody copies data between them.
How billing runs
Too slow to change an offer
A new plan, bundle or add-on is a new entry in the product catalogue with its price and provisioning step, not a project.
See the catalogue
Too risky to leave the old system
We map your systems with you, plan the move together and transfer customers in batches.
How a move works
ticino.com — internet tv mobile

We run our own ISP on METAVSHN

Ticinocom SA, the internet, TV and mobile provider behind ticino.com, is run by the METAVSHN team. It bills, provisions and serves its customers on the same platform you get.

Read how Ticinocom added NordVPN

Coming soon: let your AI agent work with METAVSHN

A command-line tool you run on your own machine. Your company's approved agent looks up customers, services and policies. METAVSHN checks access on every request.

See what the CLI does
Ask AI

One platform for telecom billing, catalogue and provisioning

Billing, product catalogue, provisioning, customer management, self-care and checkout run on one system and one customer record.

Any service type
Activation, suspension and termination run the same way for every service you sell, from fibre to a partner add-on.
Documented APIs
Connect existing systems through documented REST APIs and Java SDKs.
Swiss-hosted and multi-tenant
Role-based access and an audit log on every change.
Runs on schedule
Invoice runs, reminders and provisioning happen on schedule instead of by hand.

See one of your products run in METAVSHN

Tell us which services you sell and we show you how they are modelled, invoiced and provisioned in METAVSHN.